Operations Support OperatorOperations Support Operator

Proficient computer skills; Excellent communication skills in written and spoken English; Good written and spoken Estonian; Flexibility in working hours, including nights and weekends; Ability to perform well under pressure; Strong attention to detail; A team player: demonstrating passion, energy, drive, and a willingness to collaborate with an ambitious team internationally; A can-do attitude: willing to take initiative, adaptable to change, and able to work independently. Beneficial skills: Experience in customer support; Experience in payments industry. We are looking for an Operations Support Operator to help us improve financial inclusion in Africa. As Operations Support Operator you will be part of a team tasked with providing our customers the highest quality of service available from a payment service provider. Daily system monitoring; Handling routine traffic/incidents; Ensuring smooth communication with African Telcos; Internal and external escalations; Providing support for customers; Performing reconciliation tasks; Handling merchant wallet balance management tasks; Participating in product development. Being part of a fast-growing company from its early days; Working with an ambitious and talented team; Competitive remuneration package; Personal and professional growth opportunities; Sports compensation and beneficial sick leave compensation; Modern office in Tallinn city center and a possibility to work fully remotely.

Proficient computer skills; Excellent communication skills in written and spoken English; Good written and spoken Estonian; Flexibility in working hours, including nights and weekends; Ability to perform well under pressure; Strong attention to detail; A team player: demonstrating passion, energy, drive, and a willingness to collaborate with an ambitious team internationally; A can-do attitude: willing to take initiative, adaptable to change, and able to work independently. Beneficial skills: Experience in customer support; Experience in payments industry. We are looking for an Operations Support Operator to help us improve financial inclusion in Africa. As Operations Support Operator you will be part of a team tasked with providing our customers the highest quality of service available from a payment service provider. Daily system monitoring; Handling routine traffic/incidents; Ensuring smooth communication with African Telcos; Internal and external escalations; Providing support for customers; Performing reconciliation tasks; Handling merchant wallet balance management tasks; Participating in product development. Being part of a fast-growing company from its early days; Working with an ambitious and talented team; Competitive remuneration package; Personal and professional growth opportunities; Sports compensation and beneficial sick leave compensation; Modern office in Tallinn city center and a possibility to work fully remotely.