Senior Technical Marketing ManagerSenior Technical Marketing Manager

About Bolt Bolt is shaping a future where cities are built for people, not cars. What started as an ambitious project of a 19-year-old in 2013 has grown into a global mobility platform used by more than 200 million customers and 4.5 million driver and courier partners across 50 countries. From ride-hailing and food delivery to scooters, e-bikes, and car-sharing, Bolt helps people move through cities every day. Small, autonomous teams drive this work, combining the speed and ownership of a startup with the scale of a global technology company backed by more than €1bn in funding. And we're just getting started. Why join Bolt? Build the future of mobility and help transform how people live and move in cities. Tackle challenges at scale that span technology, operations, regulation, and growth. Take real ownership early. Small, lean teams mean your decisions matter from day one, and you'll learn fast alongside some of the best people in the industry. Join one of Europe's leading technology companies, backed by world-class investors including Sequoia. About the role We're looking for a Lifecycle Marketing Manager to lead our Riders Lifecycle team and own the strategy that drives rider acquisition, activation, and retention. As a Lifecycle Marketing Manager, you'll manage a team of specialists, oversee 10,000+ automated communications across 50+ markets, and partner closely with our Marketing, Product, and Operations teams to make our outreach smarter and more impactful. This is a high-ownership role for someone who combines strategic thinking with hands-on execution — someone who's as comfortable digging into campaign data as they are presenting a quarterly roadmap to senior stakeholders. Main tasks and responsibilities Own the Riders lifecycle communication strategy across 50+ countries — covering acquisition, activation, and retention. Build quarterly roadmaps, align stakeholders on priorities, and keep the team focused on high-ROI work. Lead and mentor a team of Lifecycle Marketing Specialists, ensuring everyone is set up to grow. Oversee 10,000+ automated messages across copy, visuals, and targeting — and drive continuous improvement in performance and reachability. Own the experimentation framework and product tracking plan, pushing forward the developments your vertical needs. Create clear analytical visibility into Riders Lifecycle performance for leadership and cross-functional stakeholders. About you You have experience leading a small to medium team (up to 10 people). You have a background in lifecycle, CRM, or email marketing — ideally communicating to large, global audiences. You're a strong project manager with a track record of delivering complex, multi-market programmes, and an excellent communicator in English. You're data-driven: comfortable with numbers, campaign analytics, and understanding automation logic end-to-end. You know how to align multiple business stakeholders around a shared plan and priorities. You're familiar with customer engagement platforms like Braze, Iterable, or similar. Why you’ll love it here Accelerate your professional growth with unique career opportunities. Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you. Take care of your physical and mental health with our wellness perks. Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge. Connect with colleagues at annual company events and smaller team gatherings. Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days. Some perks may differ depending on your location and role. At Bolt, using AI daily is a baseline expectation for everyone. If there’s a faster, smarter way to do your work, we expect you to find it. You’re still responsible for the output, so the standard stays high when using AI tools. Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying! Everyone is welcome Bolt is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, colour, nationality, religion, gender or gender identity, sexual orientation, age, or disability. We welcome applications from all backgrounds and are happy to make reasonable accommodations throughout our hiring process. If you require any adjustments, please let us know.