General ManagerGeneral Manager

About Bolt Bolt is shaping a future where cities are built for people, not cars. What started as an ambitious project of a 19-year-old in 2013 has grown into a global mobility platform used by more than 200 million customers and 4.5 million driver and courier partners across 50 countries. From ride-hailing and food delivery to scooters, e-bikes, and car-sharing, Bolt helps people move through cities every day. Small, autonomous teams drive this work, combining the speed and ownership of a startup with the scale of a global technology company backed by more than €1bn in funding. And we're just getting started. Why join Bolt? Build the future of mobility and help transform how people live and move in cities. Tackle challenges at scale that span technology, operations, regulation, and growth. Take real ownership early. Small, lean teams mean your decisions matter from day one, and you'll learn fast alongside some of the best people in the industry. Join one of Europe's leading technology companies, backed by world-class investors including Sequoia. About the role We're looking for a leader with genuine general management experience — someone who has owned a P&L, built teams, and driven growth with commercial rigour. This role demands entrepreneurial ambition, sharp analytical thinking, and the credibility to represent Bolt externally with regulators, partners, and media. Main tasks and responsibilities Lead strategy and execution of the Estonian ride-hailing business, balancing growth with sustainable profitability. Maintain strong marketplace health — driver supply, pricing competitiveness, ETAs, and rider experience. Build and develop a top-tier local team with a culture of ownership and continuous improvement. Drive driver engagement: competitive earnings, quality support, loyalty programmes, and partner relationships. Improve rider satisfaction, reliability, and retention through data-driven initiatives Represent Bolt with regulators, public affairs, and local media — shape the operating environment, don't just react to it. Identify and pursue partnerships and business development opportunities that extend Bolt's market position. About you Proven general management or senior operations experience, ideally in high-growth or marketplace environments. Strong P&L ownership and commercial acumen — you understand unit economics and act accordingly. Data-driven decision-making with the speed and conviction to execute. Track record of building and leading high-performing teams. Excellent stakeholder and external communication skills. Entrepreneurial mindset — you treat the business as your own. Fluent English; Estonian is a meaningful advantage. Comfort navigating ambiguity and operating across global and local contexts. Why you’ll love it here Accelerate your professional growth with unique career opportunities. Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you. Take care of your physical and mental health with our wellness perks. Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge. Connect with colleagues at annual company events and smaller team gatherings. Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days. Some perks may differ depending on your location and role. At Bolt, using AI daily is a baseline expectation for everyone. If there’s a faster, smarter way to do your work, we expect you to find it. You’re still responsible for the output, so the standard stays high when using AI tools. Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying! Everyone is welcome Bolt is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, colour, nationality, religion, gender or gender identity, sexual orientation, age, or disability. We welcome applications from all backgrounds and are happy to make reasonable accommodations throughout our hiring process. If you require any adjustments, please let us know.