Senior Outsourcing ManagerSenior Outsourcing Manager

About Bolt Bolt is shaping a future where cities are built for people, not cars. What started as an ambitious project of a 19-year-old in 2013 has grown into a global mobility platform used by more than 200 million customers and 4.5 million driver and courier partners across 50 countries. From ride-hailing and food delivery to scooters, e-bikes, and car-sharing, Bolt helps people move through cities every day. Small, autonomous teams drive this work, combining the speed and ownership of a startup with the scale of a global technology company backed by more than €1bn in funding. And we're just getting started. Why join Bolt? Build the future of mobility and help transform how people live and move in cities. Tackle challenges at scale that span technology, operations, regulation, and growth. Take real ownership early. Small, lean teams mean your decisions matter from day one, and you'll learn fast alongside some of the best people in the industry. Join one of Europe's leading technology companies, backed by world-class investors including Sequoia. About the role Third-party risk management at Bolt isn't a register maintenance exercise. As we scale across 50+ markets in ride-hailing, delivery, micromobility, and financial services, our network of third parties keeps growing, and so does our regulatory exposure. We're looking for a Senior Outsourcing Manager to own outsourcing and TPRM for Bolt end to end, and help extend that framework across the wider Group. You'll own outsourcing and third-party risk management for Bolt end to end, with a mandate to build and run, not maintain. You'll design the classification framework, own the vendor lifecycle from due diligence to exit, and ensure Bolt's most regulated entity can stand behind every arrangement in front of a supervisor. You'll report into the Director of Procurement and serve as the senior voice on third-party risk for the Bolt’s, risk and technology functions. You'll also advise other Bolt Group entities as they mature their own outsourcing governance, where group-wide consistency is needed. Main tasks and responsibilities Own and evolve the outsourcing and third-party risk framework, including the classification methodology that determines which regulatory requirements apply to each arrangement. Run pre-outsourcing due diligence end to end (risk assessment, sanctions screening, GDPR assessment, conflict of interest checks), own exit strategy design and testing for Critical Function arrangements, and lead ongoing monitoring and re-assessment across the vendor portfolio. Own the outsourcing/vendor register and governance platform, ensuring both are accurate, current, and inspection-ready. Partner with Legal on contracting, embedding required clauses (audit rights, sub-outsourcing controls, exit provisions, incident notification) across new and existing arrangements. Ensure Bolt stays fully aligned with DORA, EBA/GL/2019/02, and related RTS/ITS obligations, supporting engagement with EFSA as needed. Advise other group entities on adapting the framework to their own arrangements, and serve as the senior voice on third-party risk for the Management Board, CRO, and CPTO. About you Proven track record owning outsourcing, third-party, or vendor risk management inside a regulated EMI, bank, or payment institution. Deep technical command of DORA and EBA outsourcing requirements, including ICT service provider classification and Critical Function determination. Strong experience building or substantially overhauling a governance framework, not just operating one already in place. Comfortable owning a register and GRC platform directly, including the data discipline that keeps both audit-ready. Commercial fluency and the presence to advise the Management Board and CRO directly, explaining a classification decision to a regulator and a business owner in language each one understands. Experience with EBA/CP/2025/12, LogicGate or a comparable GRC platform, standing up a TPRM function from the ground up, or extending a single entity's risk framework across a multi-entity group are a plus. Why you’ll love it here: Accelerate your professional growth with unique career opportunities. Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you. Take care of your physical and mental health with our wellness perks. Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge. Connect with colleagues at annual company events and smaller team gatherings. Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days. Some perks may differ depending on your location and role. At Bolt, using AI daily is a baseline expectation for everyone. If there’s a faster, smarter way to do your work, we expect you to find it. You’re still responsible for the output, so the standard stays high when using AI tools. Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying! Everyone is welcome Bolt is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, colour, nationality, religion, gender or gender identity, sexual orientation, age, or disability. We welcome applications from all backgrounds and are happy to make reasonable accommodations throughout our hiring process. If you require any adjustments, please let us know.