Lifecycle Marketing CoordinatorLifecycle Marketing Coordinator

About Bolt Bolt is shaping a future where cities are built for people, not cars. What started as an ambitious project of a 19-year-old in 2013 has grown into a global mobility platform used by more than 200 million customers and 4.5 million driver and courier partners across 50 countries. From ride-hailing and food delivery to scooters, e-bikes, and car-sharing, Bolt helps people move through cities every day. Small, autonomous teams drive this work, combining the speed and ownership of a startup with the scale of a global technology company backed by more than €1bn in funding. And we're just getting started. Why join Bolt? Build the future of mobility and help transform how people live and move in cities. Tackle challenges at scale that span technology, operations, regulation, and growth. Take real ownership early. Small, lean teams mean your decisions matter from day one, and you'll learn fast alongside some of the best people in the industry. Join one of Europe's leading technology companies, backed by world-class investors including Sequoia. About the role We are looking for a Lifecycle Marketing Coordinator to help expand the Lifecycle strategy by implementing email, in-app and push messaging campaigns to engage with our users. You will support the vertical Lifecycle Marketing Manager & other team members in efforts to increase activation & retention of Business Admins, Users and Work Profile Users with efficient communications – primarily by automation & optimization of email, SMS and Push campaigns. Main tasks and responsibilities With the help of the Lifecycle Marketing team, support the performance of over 2000 automated messages by setting up the campaigns, editing the copy, visuals, and target audiences Draft, localize and implement new lifecycle messaging campaigns for active, passive, and churned users for assigned product line Work closely with 30+ local teams to support sending market-specific and global ad-hoc communications Debug and optimize active communication campaigns to ensure its best performance Analyse existing communications and implement new messaging campaigns for active and churned users About you You have at least 1 year of experience working in marketing, product, or a similar field. You have an understanding of user lifecycle and high interest in developing the knowledge further. You have excellent English copywriting skills. You have high attention to detail and ability to focus and prioritise. You have experience with lifecycle/email campaigns and communicating to large audiences is beneficial. You have experience with customer engagement tools (Leanplum, Braze, Intercom, etc) is a plus. Why you’ll love it here Accelerate your professional growth with unique career opportunities. Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you. Take care of your physical and mental health with our wellness perks. Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge. Connect with colleagues at annual company events and smaller team gatherings. Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days. Some perks may differ depending on your location and role. At Bolt, using AI daily is a baseline expectation for everyone. If there’s a faster, smarter way to do your work, we expect you to find it. You’re still responsible for the output, so the standard stays high when using AI tools. Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying! Everyone is welcome Bolt is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, colour, nationality, religion, gender or gender identity, sexual orientation, age, or disability. We welcome applications from all backgrounds and are happy to make reasonable accommodations throughout our hiring process. If you require any adjustments, please let us know.