Workplace Experience Team LeadWorkplace Experience Team Lead

About Bolt Bolt is shaping a future where cities are built for people, not cars. What started as an ambitious project of a 19-year-old in 2013 has grown into a global mobility platform used by more than 200 million customers and 4.5 million driver and courier partners across 50 countries. From ride-hailing and food delivery to scooters, e-bikes, and car-sharing, Bolt helps people move through cities every day. Small, autonomous teams drive this work, combining the speed and ownership of a startup with the scale of a global technology company backed by more than €1bn in funding. And we're just getting started. Why join Bolt? Build the future of mobility and help transform how people live and move in cities. Tackle challenges at scale that span technology, operations, regulation, and growth. Take real ownership early. Small, lean teams mean your decisions matter from day one, and you'll learn fast alongside some of the best people in the industry. Join one of Europe's leading technology companies, backed by world-class investors including Sequoia. About the role This is a temporary position on an 18-month contract based in Tallinn, Estonia. You'll lead a team of 5 across four offices in Tallinn and Tartu, ensuring day-to-day operations run smoothly while continuously raising the standard of workplace experience. You'll be hands-on when it counts — trusting your team to own their spaces, while stepping in to remove roadblocks, resolve escalations, and drive consistency across all sites. Main tasks and responsibilities: Lead, mentor and inspire a team of 5 across four Estonian offices, fostering collaboration, growth and operational excellence while ensuring smooth day-to-day operations. Own the workplace experience across Tallinn and Tartu, ensuring consistency, high standards and continuous improvements to create welcoming, functional and efficient workspaces. Drive office events and culture initiatives, guiding your team to deliver experiences that bring people together. Manage budgets, vendor relationships and contracts, ensuring cost-effective operations and strong collaboration with Finance, Legal, IT and Real Estate teams. Act as a key point of contact for employees, visitors, suppliers and stakeholders, delivering clear communication and alignment across local and global teams. Partner with People and IT teams to support onboarding, offboarding, compliance, health and safety requirements, risk assessments and asset management. About you: Proactive, takes ownership and brings a positive, can-do attitude — acting with integrity and a commitment to high standards. Proven experience in workplace experience, office management or a similar field, including leading and developing people. Communicates clearly and effectively with a wide range of stakeholders; fluent in Estonian and English (additional languages a plus). Highly organised, able to prioritise and manage multiple projects in a fast-paced environment. Strong project management, event planning and problem-solving skills with excellent attention to detail. Comfortable operating across multiple locations — delegates effectively, trusts the team, and steps in when needed. Why you’ll love it here Accelerate your professional growth with unique career opportunities. Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you. Take care of your physical and mental health with our wellness perks. Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge. Connect with colleagues at annual company events and smaller team gatherings. Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days. Some perks may differ depending on your location and role. At Bolt, using AI daily is a baseline expectation for everyone. If there’s a faster, smarter way to do your work, we expect you to find it. You’re still responsible for the output, so the standard stays high when using AI tools. Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying! Everyone is welcome Bolt is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, colour, nationality, religion, gender or gender identity, sexual orientation, age, or disability. We welcome applications from all backgrounds and are happy to make reasonable accommodations throughout our hiring process. If you require any adjustments, please let us know.