Program Manager, SafetyProgram Manager, Safety

About Bolt Bolt is shaping a future where cities are built for people, not cars. What started as an ambitious project of a 19-year-old in 2013 has grown into a global mobility platform used by more than 200 million customers and 4.5 million driver and courier partners across 50 countries. From ride-hailing and food delivery to scooters, e-bikes, and car-sharing, Bolt helps people move through cities every day. Small, autonomous teams drive this work, combining the speed and ownership of a startup with the scale of a global technology company backed by more than €1bn in funding. And we're just getting started. Why join Bolt? Build the future of mobility and help transform how people live and move in cities. Tackle challenges at scale that span technology, operations, regulation, and growth. Take real ownership early. Small, lean teams mean your decisions matter from day one, and you'll learn fast alongside some of the best people in the industry. Join one of Europe's leading technology companies, backed by world-class investors including Sequoia. About the role Our Central Safety team is responsible for monitoring and preventing risks that could cause real-world harm to users and accounts. In this role, you will oversee safety programs-related KPIs, analyze trends, coordinate prevention strategies for identified risks, and develop safety risk assessments for new projects and product updates. Our goal is to protect Bolt users globally, minimize reputational and safety risks, and support sustainable company growth. Main tasks and responsibilities Analyze safety risk trends, incidents, and crises to identify emerging risks, uncover root causes, and recommend preventive actions. Collaborate with the Data Science team to validate and refine predictive models, enhancing detection and prevention of safety risks. Develop, maintain, and optimize risk prevention products and processes to protect users and minimize financial and reputational impact. Lead safety programs and coordinate cross-functionally with Product, Engineering, Local Operations, Customer Support, Public Policy, Marketing, Compliance, and other relevant stakeholders. Provide expert consultation and guidance to ensure safety considerations are embedded across projects and operations. Provide regular visibility into program metrics, initiatives, and progress against strategic goals. About you You have a proven experience in program management, with a focus on Trust & Safety, and/ or risk management. You have strong collaboration skills, with experience working with cross-functional teams including engineering, data science, product, and legal. You have excellent communication, problem-solving, and organizational skills. You are able to manage multiple complex projects and adapt to evolving priorities. Why you’ll love it here Accelerate your professional growth with unique career opportunities. Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you. Take care of your physical and mental health with our wellness perks. Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge. Connect with colleagues at annual company events and smaller team gatherings. Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days. Some perks may differ depending on your location and role. At Bolt, using AI daily is a baseline expectation for everyone. If there’s a faster, smarter way to do your work, we expect you to find it. You’re still responsible for the output, so the standard stays high when using AI tools. Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying! Everyone is welcome Bolt is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, colour, nationality, religion, gender or gender identity, sexual orientation, age, or disability. We welcome applications from all backgrounds and are happy to make reasonable accommodations throughout our hiring process. If you require any adjustments, please let us know.