Account ManagerAccount Manager

About Bolt Bolt is shaping a future where cities are built for people, not cars. What started as an ambitious project of a 19-year-old in 2013 has grown into a global mobility platform used by more than 200 million customers and 4.5 million driver and courier partners across 50 countries. From ride-hailing and food delivery to scooters, e-bikes, and car-sharing, Bolt helps people move through cities every day. Small, autonomous teams drive this work, combining the speed and ownership of a startup with the scale of a global technology company backed by more than €1bn in funding. And we're just getting started. Why join Bolt? Build the future of mobility and help transform how people live and move in cities. Tackle challenges at scale that span technology, operations, regulation, and growth. Take real ownership early. Small, lean teams mean your decisions matter from day one, and you'll learn fast alongside some of the best people in the industry. Join one of Europe's leading technology companies, backed by world-class investors including Sequoia. About the role Bolt Food is looking for an Account Manager to be the driving force behind the success of our restaurant partners for the new Bolt Food service. You will be their dedicated point of contact, helping them maximize their business volume and revenue on the new platform. As an Account Manager for Bolt Food's DineOut service, you'll be at the forefront of revolutionizing how restaurants manage their yield and attract new diners. Reporting directly to the Business Development Manager, you will be the primary point of contact for all activated restaurant partners, ensuring their success from launch through sustained growth.Your core mission will be to drive business volume and revenue within the new product, cultivating strong, lasting relationships with our restaurant partners. You'll be instrumental in guiding them through the new platform, ensuring a seamless experience that maximizes their visibility and customer acquisition.This dynamic role demands exceptional communication and strategic negotiation skills to navigate diverse merchant needs and market changes. Your ability to adapt swiftly to evolving commercial landscapes and efficiently manage multiple accounts will be crucial in empowering our merchants to thrive within this exciting new product. Main tasks and responsibilities Achieve growth by building strong business relationships with a portfolio of restaurant partners in the designated area, contributing to the country's targets. Manage, organize, and negotiate DineOut campaigns to increase business volume and revenue. Analyze key performance metrics to gain insights and drive customer performance improvements. Forecast growth and evaluate the achievement of business goals, including re-negotiating contract conditions such as commission rates and campaign plans. Work cross-functionally with Campaigns, Merchant Operations, Customer Service, and Courier Operations to drive business growth. Engage in ongoing commercial conversations with restaurant partners via phone, email, Zoom, and in-person meetings to monitor and support their business objectives. About you You have at least 3 years of experience in Account Management, Business Development, Consulting, or a similar commercial role. You are an analytical thinker with the ability to interpret data, prioritize business impact, and translate insights into clear decisions and recommendations. You have a proven track record of building and maintaining long-term relationships with business partners, with excellent communication, negotiation, and persuasion skills. You have a commercial mindset and a never-settle attitude — consistently achieving revenue targets and driving client success through proactive ownership and problem-solving. You are an outstanding organiser, capable of managing multiple projects, stakeholders, and priorities simultaneously. You are fluent in Estonian, Russian, and English (native or business level). Why you’ll love it here Accelerate your professional growth with unique career opportunities. Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you. Take care of your physical and mental health with our wellness perks. Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge. Connect with colleagues at annual company events and smaller team gatherings. Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days. Some perks may differ depending on your location and role At Bolt, using AI daily is a baseline expectation for everyone. If there’s a faster, smarter way to do your work, we expect you to find it. You’re still responsible for the output, so the standard stays high when using AI tools. Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying! Everyone is welcome Bolt is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, colour, nationality, religion, gender or gender identity, sexual orientation, age, or disability. We welcome applications from all backgrounds and are happy to make reasonable accommodations throughout our hiring process. If you require any adjustments, please let us know.