Key Account ManagerKey Account Manager

The position Join us as a Key Account Manager in Estonia, where you will play a key role in shaping partnerships with healthcare professionals and institutions to improve patient outcomes. This is a field-based position with approximately 60% of your time spent in the field, engaging with customers and stakeholders primarily in Tallinn and Tartu hospitals across the Cardiology, Nephrology, and Endocrinology therapeutic areas. The remaining 40% of your time will be dedicated to shaping and implementing local marketing initiatives, leveraging customer insights, collaborating with cross-functional colleagues, and contributing to the successful execution of brand strategies across the therapeutic areas. Tasks & responsibilities Build and maintain strategic partnerships with healthcare professionals, hospital stakeholders, and other key decision-makers in Estonia, driving sales achievement within the assigned territory. Build deep customer understanding, translate insights into opportunities, and execute customer engagement plans that create value for patients while supporting brand and business objectives. Partner with Medical, Market Access, and Brand teams on customer engagement, training initiatives, and cross-functional projects that drive business growth and better patient outcomes. Support the Brand Manager by contributing to local marketing projects, campaigns, and customer initiatives. Analyze territory performance, monitor business results, and provide regular reporting through Veeva CRM and other company systems. Plan and deliver customer meetings, educational activities, and scientific events, while ensuring accurate documentation, customer records, and activity planning in Veeva CRM in accordance with company standards and compliance requirements. Represent Boehringer Ingelheim at trade, congress, and scientific events, building awareness and strengthening stakeholder relationships. Ensure compliance with internal policies, industry regulations, and ethical standards. Requirements University degree in Life Sciences, Healthcare, Business, or a related field. Experience in pharmaceutical sales, healthcare stakeholder engagement, or a related commercial role; key account management experience is considered an advantage. Strong understanding of the Estonian healthcare environment and hospital landscape is considered an advantage. Ability to understand and discuss clinical evidence, treatment guidelines, and patient outcomes with healthcare professionals, KOLs, and hospital specialists. Good understanding of marketing strategy, customer engagement, and business planning processes. Excellent relationship-building, communication, and influencing skills. Ability to work independently while collaborating effectively within cross-functional teams. Strong analytical mindset with the ability to generate and translate customer insights into actionable plans. Capable and confident in presenting to groups of customers and stakeholders, both face-to-face and through virtual channels. Good command of Estonian and English. Valid driving licence and willingness to travel regularly within Estonia. Your Benefits Flexibility & work–life balance: We offer flexible working hours, the option to work from home, and a modern office environment (Delta Plaza). You’ll also enjoy benefits that support your balance, such as remote work from abroad, extra holidays, and shorter working days during summer period. Learning & development: We support your growth with a variety of training and development opportunities - because learning never really stops. Wellbeing & health: Your health matters to us, so we provide programs and benefits to support both your physical and mental wellbeing, including health, life, and accident insurance. Transparent compensation: This role is part of our structured pay framework, with a defined salary range. The remuneration for this role starts from EUR 43,500 gross annual target salary (including cycle sales bonus, full-time). The actual salary package depends on professional experience and qualifications, and we are committed to discussing it openly and transparently throughout the recruitment process. We are looking forward to receiving your application online! If you see yourself as appropriate candidate, please apply by sending us your CV (in English). Please note that we will contact only second round candidates who meet the requirements as set above. Provided personal information will be used only for mentioned recruitment project and purposes within “Boehringer Ingelheim RCV GmbH & Co KG Estonia branch".After the particular recruitment project, disclosed data will be deleted.