Payment Tech LeadPayment Tech Lead

Help build the future of payments at Icelandair Payments are becoming a strategic capability at Icelandair - directly affecting customer experience, conversion, profitability, operational reliability, and financial control. We are investing in our payments operating model and looking for a Payment Tech Lead to take hands-on technical ownership of our payment platform and integrations: building a more reliable, scalable, secure, and well-monitored payments capability. About the role You will own the technical design, delivery, reliability, and operational resilience of Icelandair's payment integrations and payment-related system changes - across booking, servicing, loyalty, packages, distribution, and digital commerce flow. This is a hands-on technical lead role in a small, high-impact team. You will set the technical direction and personally engage in the detail: reviewing flows, writing technical specifications, debugging issues, analysing logs, supporting testing, coordinating vendors, documenting integrations, and leading incident response. You are the primary technical driver on transaction monitoring, fraud rule governance, incident management, payment data and SSOT, and the technical side of platform, acquirer, fraud-vendor, and other payment-partner governance. You will be the main technical counterpart to the Payment Product Manager and the Head of Loyalty & Payments, and work daily with Digital Development, InfoSec, Finance, Revenue Accounting, Treasury, Distribution, Order/Offer teams, and external payment partners. You will: Own the technical delivery and reliability of payment integrations and system changes Lead technical implementation of gateways, PSPs, orchestration, wallets, refunds, and closedloop tenders Translate product requirements into technical delivery plans, sequencing dependencies and risks Ensure strong testing, release readiness, and operational runbooks for payment changes Lead incident response, rootcause analysis, and remediation for payment failures Define and improve monitoring, alerting, and observability of payment flows Ensure payment systems meet security, PCI, logging, and accesscontrol requirements Contribute to the longer-term architecture of Icelandair's payment platform - tokenisation, authentication, routing, orchestration, monitoring, and Order/Offer/NDC implications. You are likely to succeed in this role if you have: Experience in software engineering, systems integration, solution architecture, or technical lead roles Strong understanding of APIs, distributed systems, monitoring, and incident management Handson experience with payment providers and processing Proven ability to troubleshoot complex crosssystem issues Strong delivery discipline across planning, testing, release, and documentation Ability to work effectively and clearly communicate across technical and nontechnical stakeholders Experience in travel, ecommerce, fintech, or largescale commerce platforms is an advantage Fluency in English Why join Icelandair? You will work on a business-critical technology domain that directly affects customers, revenue, operations, and financial control with clear technical accountability and the mandate to build a more resilient, scalable, and modern payment platform for an international airline. If you enjoy complex technical problem-solving, payment systems, and building reliable digital capabilities in a hands-on, cross-functional environment, we want to hear from you. Please send your CV in English.